Question 1

How does TidyPacket clean my Gmail inbox?

Accepted Answer

TidyPacket uses AI to analyze every email in your inbox, understanding context, sender reputation, and content patterns. It automatically identifies spam, promotional emails, and newsletters you never read, then safely removes them while keeping your important emails untouched.

Question 2

Is TidyPacket safe to use with my Gmail account?

Accepted Answer

Absolutely. TidyPacket uses secure OAuth 2.0 authentication - we never see or store your Gmail password. All data is encrypted in transit and at rest. You can revoke access at any time from your Google account settings.

Question 3

Can I undo if TidyPacket deletes an important email?

Accepted Answer

Yes! Every action is reversible. Deleted emails are moved to trash first, giving you a 30-day recovery window. You can also view your complete cleanup history in your dashboard and restore any email with a single click.

Question 4

What's the difference between Free and Pro plans?

Accepted Answer

The Free plan processes up to 100 emails per month with bulk cleanup - perfect for trying out TidyPacket. Pro ($9.99/month) offers 5,000 emails with real-time monitoring, advanced analytics, and custom whitelisting so important senders are never touched.

Question 5

Does TidyPacket work with Outlook or Yahoo Mail?

Accepted Answer

Currently, TidyPacket is optimized exclusively for Gmail accounts. We've built deep integration with Gmail's API to provide the most accurate and efficient email cleanup. Support for other email providers may come in future updates.

Question 6

How accurate is the AI at identifying spam?

Accepted Answer

TidyPacket achieves 99.2% accuracy in distinguishing spam from important emails. Our AI is trained on millions of email patterns and continuously improves. You always have full control to whitelist senders or adjust cleanup preferences.

Question 7

Will TidyPacket delete emails from people I know?

Accepted Answer

No. TidyPacket intelligently identifies emails from your contacts, colleagues, and regular correspondents. These are automatically protected. You can also create custom whitelists for specific senders or domains you want to keep.

Question 8

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from your billing dashboard with one click - no questions asked. Your account will continue working until the end of your billing period. After cancellation, you'll revert to the Free plan with 100 emails/month.

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